At Electroplix, we value our customer`s satisfaction. Please take a moment to review our refund and cancellation policies to ensure you are fully informed about our terms and conditions.
- Refunds are available within 14 days of purchase if the service has not yet been rendered.
- Custom web design projects and development services are non-refundable once work has begun.
- Refunds will be processed to the original payment method within 7 business days.
- You may cancel your subscription or project at any time before work has commenced with no penalties.
- If work has already begun, partial cancellations may be accepted depending on the stage of development.
- To cancel, please contact our support team via email or chat.
- Simply reach out to our support team via help.electroplix@gmail.com
- Include your order number and reason for the refund/cancellation request.
- Our team will get back to you within 24 hours to process the request.